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AFFORDABLE SPA COVERS.COM Complaint - Affordable Spa Covers.com Defective Product/Doesn't Honor Warranty
AFFORDABLE SPA COVERS.COM Complaint

AFFORDABLE SPA COVERS.COM Complaint

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Affordable Spa Covers.com Defective Product/Doesn't Honor Warranty


This company does not seem to want to honor their warranty and is very difficult to deal with. I purchased the 5"x3" with vapor barrier cover with a supposed 5 year warranty from them. In less than a years time, I started to notice water pooling on the top and a large indentation forming in the foam. Water collects inside the cover and has caused it to deform. I've owned many spa covers and never seen one degrade the way this one has. It is completely non-functional at this point and needs to be replaced. I contacted the company over two months ago, sent them pictures and they have yet to offer any remedy, let alone even bother to call me back even after contacting them numerous times. I definitely recommend you purchase your spa cover elsewhere even if it is more expensive.


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