AFFORDABLE SPA COVERS.COM Complaint
Poor Service - Spa Covers and Hot Tub Covers
How long will it take for me to get my cover ?
Typically our turnaround time is 2 1/2 weeks or less from the day you place your order until the day your cover is delivered. Please note: typical turnaround times are upon receipt of a full and complete order and are an estimate only. Please call the office for more exact production times. Orders needing additional information, measurements, etc. can delay production.
My order was placed on 6/20/2017 with all information needed, it did not go into production until 6/30/2017 and was not delivered to me until 7/20/2017. During this time I received no communications from Affordable Spa. I did call on 7/10/2017 to inquire on my order and was told that it was due to ship by end of that week, when I asked what the hold up was I was informed that their normal ship time is (4) weeks, when I asked why the web indicated otherwise the rep was very arrogant in telling me that I wouldn't find it faster anywhere else. Well if that's the case WHY advertise that your turnaround is 2.5 weeks?
The product itself looks great, however the weight of the product is a lot lighter than the original cover so I'm questioning the quality and life I will get out of it.. time will tell.
Disappointed Customer,
Lisa C.
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More AFFORDABLE SPA COVERS.COM reviews
- GREAT EXPERIENCE!
- AVOID THIS COMPANY
- Slow, slow, slow
- Outstanding Customer Service
- Clips do not hold up to the wind
- Broken clips for hot tub cover
- Defective products
- spa cover
- Affordable Spa Covers
- Affordable Spa Covers.com Defective Product/Doesn't Honor Warranty
- spa cover
- Long Delay
- Affordable Spa Cover - Happy With Purchase
Similar reviews
- Poor Quality Service
- poor of the poorest of all services
- Poor Service
- POOR SERVICE POOR INSTALL OF POOL, POOR,POOR,POOR
- Verizon fios
- Poor customer service, poor training. Poor managers
- Poor Service
- Poor Service
- Poor Poor Service and Customer Service
- WORST courier service
- poor customer service advice
- Poor unprofessional service
- POOR Customer Service
- poor quality homes
- Very poor product quality, poor customer service
- Poor service @citi bank.
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
Activity
Details
[Top]